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Knowledge base one word or two
Knowledge base one word or two











You can also get fancy with your Knowledge Base Wiki in SharePoint Online and use Highlighted Content Web Part (HCWP) to aggregate pages using keywords or date fields and embed results on the main Wiki page. You can also embed the whole Site Pages library on the Main Page too, so that Wiki visitors will be able to see/access the pages right from the Main Wiki Page. Embed the Site Pages Library on the main page Create Quick Links to pre-filtered viewsĪ great thing could be adding some Quick Links to pre-filtered or grouped views of the Site Pages Library. It always helps to build a front-end for users to navigate to the pages you created above. So the idea is that the Site Pages library essentially becomes your searchable table of contents, where users can navigate to and search using either by a keyword or filtering by metadata. I also added metadata columns to the filter pane ( pinned to the filter pane) for easy filtering by users. For example, in the screenshot below, I hid all the pages that are not tagged and also positioned the metadata columns in the order I wanted. So now that we have established a template and metadata, you can create your own views for the library. Step 5: Create views and filters on the Site Pages Library By the way, you can also tag pages from the Site Pages Library itself.Hit Publish when done and our first page is published! Mazel Tov!.Notice, that once tagged, that Page Properties section we added above is automatically filled in with metadata. Then, click on Page Details and fill in the metadata columns on the right. Fill in the content for the page as necessary.From the Template Page, click New > Copy of this page.Let’s go ahead and create a first Wiki Page with real content. Now we get to reap the benefits of creating a page template above. This is what the page template looks like when finished.For now, it is blank, since this is just a template page, but will make more sense later on as we create actual pages (honey, just be patient, OK!) The idea is that each Wiki page will display the properties it is tagged against. Using the Add button, add the custom properties (columns) we added above.Add Page Properties Web Part to the left section.I like to keep it simple, two columns, with the left section being reserved for article properties and the right section for the actual content of the article (Wiki) Create a New Page (make sure to choose Site Page from drop-down – that’s the Modern Page!).I assume you might want all the Wiki pages to have the same look and feel, so why don’t we create a basic page we will reuse for our Knowledge Base Wiki in SharePoint Online. Here is how it looks after I created the columns.In my case, I am adding 2 columns ( Department drop-down and Expiration Date).Click Add Column and choose Column Type you want to add.It is a game changer! In the past, we could only add tags to regular document libraries and lists, but now we can also add metadata to the Site Pages Library. This is the new functionality I was talking about above. It is a special type of library that stores pages. Just like in the past, we will utilize the Site Pages Library. Step 1: Get familiar with the Site Pages library So let me show you the steps you can follow to create a modern Wiki in SharePoint Online. These days we no longer use classic Wiki pages. The whole tagging and searching experience left a lot to be desired.Įxample of Page tagging in old (classic) Enterprise Wiki But that required provisioning of an Enterprise Wiki site collection. Now, to be fair and clear, we did have the ability to tag Wiki pages in the past. So now that we have all the ingredients, let me describe the new, sleek way to create Wiki Knowledge Base in SharePoint. And only recently we got a feature ( page tagging) that took the new Wiki capability to a whole new level. But, that was well before the modern pages came along.

knowledge base one word or two

I actually did write a blog on Wiki capabilities of SharePoint back in 2016. This totally makes sense, as companies accumulate large amounts of information – it is almost expected to organize it into some sort of logical and searchable repositories. From my experience implementing SharePoint Intranets, the most frequent request from companies (after document management) is the ability to create some sort of Knowledge Base Wiki in SharePoint Online.













Knowledge base one word or two